This is our 3rd stay so it goes without saying that we love it there. Brad, the manager, is an absolute joy to work with and checkout and checkin is seamless.
Brad, who helps Caron manage the property was incredible. All communication was friendly and his response time was very fast. I got a chance to meet him and it felt good to know he is taking such good care of Cactus Moon Retreat.
We almost didn’t get to come because a couple of our kids were sick and Brad was patient and flexible as we navigated a potentially disappointing situation. Additionally, Brad was very responsive and helpful during a power outage and HVAC issue; which was reassuring and reduced the stress. Lastly, Brad’s pre and post stay communication was thorough and helpful!
Brad was very easy to communicate with and responded quickly to any questions.
Brad was super responsive and had great tips + suggestions.
Brad was very responsive to any questions / help needed during our stay.
Everything we could possibly need was provided and clearly marked. We felt like we were the only guests in an extraordinary hotel. Brad was extremely responsive and so fantastic to communicate with.
Brad was incredibly accommodating and made sure we were well taken care of.
Brad is a great host and he was very fast in responding to us.
Brad, the manager, was a joy to communicate with and does a terrific job overseeing the place.
Brad was super responsive and helpful from the moment I made contact. Booking was a cinch and the communications and information leading up to the trip were super helpful.
Brad’s communication was top notch and he was very helpful. Will recommend to anybody thinking of staying in Joshua Tree!
Brad, our host, is incredible. He took care of any questions I had and was so helpful.
Brad was super communicative and supportive during the entire stay.
Brad was very responsive from booking to check out.
Brad was a great host and was in quick communication.
Communication the property manager Brad was fantastic!
Brad was accessible and very friendly to work with. He also recommended a few vendors that we used and we were really happy with his recommendations!
Brad is an awesome house manager! Brad is super on top of it and quick to respond.
Brad is great to work with and very responsive to any question or concern. Thank you for helping us create a dream wedding never to be forgotten.
Brad was very easy to communicate with.
From the very beginning, Brad has been more than fantastic and most helpful in making this night a reality.